Review Management for Plumbers & Contractors

Homeowners call the contractor with the best reviews.

82% of homeowners check Google reviews before calling a plumber or contractor โ€” especially in an emergency. Rivvu helps your home service business get more 5-star reviews, respond to every client, and win more jobs from local search.

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82%
of homeowners check reviews before calling a contractor
3ร—
more leads for contractors with 4.5+ star ratings
91%
trust online reviews as much as personal recommendations

You do great work. But new customers can't see that โ€” yet.

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Crews can't manage reviews in the field

Your technicians are fixing pipes, not monitoring Google. By the time someone reviews you โ€” good or bad โ€” weeks have passed and the response window has closed.

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Emergency service = snap decisions

When a pipe bursts at 11pm, homeowners call whoever has the best reviews right now โ€” not whoever did the best job for their neighbor three years ago. Your Google profile is your phone ringing.

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One unanswered bad review costs jobs

A single complaint without a response tells potential customers you don't care about follow-through. Responding โ€” even to a 1-star โ€” shows professionalism and wins back trust.

More 5-star reviews. Zero extra work for your team.

01

Connect your Google Business Profile

Link your contractor listing in 60 seconds. Rivvu immediately monitors all incoming reviews and syncs your current ratings across platforms.

02

Send post-job review requests

After each completed job, Rivvu emails the homeowner a friendly review request. Your crew keeps working. The reviews come in automatically.

03

AI responds to every review

Every review โ€” five stars or one star โ€” gets a professional, timely response written by Rivvu's AI. Your business looks engaged and trustworthy 24/7, even during busy season.

Win the phone call before it's even made.

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Post-Job Review Requests

Send branded review request emails after every service call. Automated timing, personal copy. Your happy clients turn into 5-star reviews that win the next job for you.

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AI Review Responses

Every homeowner review gets a professional, unique response from Rivvu's AI. Good reviews get acknowledged warmly. Complaints get addressed โ€” building trust with prospects reading your profile.

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Reputation Dashboard

Track your star rating trend, monthly review volume, sentiment, and response rate in one clean view. Know immediately when a bad review hits so you can get ahead of it.

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Competitor Monitoring

Watch how rival contractors in your service area are performing on Google. Stay ahead of new entrants and identify gaps in their reputation you can own.

The best plumber in town doesn't always get the call. The best-reviewed one does.

Rivvu puts your reviews on autopilot so your work speaks for itself โ€” to every homeowner searching Google right now.

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