Review Management for Salons & Spas

Keep every chair full with a 5-star reputation.

87% of people search online before booking a salon. Rivvu helps your salon or spa get more glowing reviews, respond to every client automatically, and show up first when someone types "best salon near me."

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87%
of clients search online before booking a salon
4.5★
minimum rating clients expect before booking
60%
of new clients come from online discovery

Clients love their stylist. They just don't tell Google about it.

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Reviews follow stylists, not your business

When a top stylist leaves, they take their reviews with them. Building your salon's reputation — not just individual stylists — is what keeps clients coming back whoever is in the chair.

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No one asks at checkout

Between tip calculations and rescheduling, nobody remembers to ask for a review. The window closes the moment they walk out the door — unless you have a system that follows up automatically.

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New clients go where the stars are

Someone new to the neighborhood searches "best hair salon" and picks the first place with 100+ five-star reviews. If that's not you, you're invisible to the clients who'd become regulars.

Automated reviews. Zero friction for your front desk.

01

Connect your Google listing

Link your salon's Google Business Profile in under a minute. Rivvu starts tracking your reviews and syncing your rating across platforms immediately.

02

Send post-appointment review requests

After every appointment, Rivvu sends clients a friendly branded email asking for a review. The timing is perfect. The ask feels personal. Reviews multiply.

03

AI replies to every review

Every review gets a warm, on-brand response written by Rivvu's AI. Compliments get amplified. Complaints get handled gracefully. Your profile stays active 24/7.

Your reputation works for you — even when you're fully booked.

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Automated Client Review Requests

Send personalized review requests via email after every appointment. Custom timing, branded templates. More review asks mean more bookings from new clients who find you on Google.

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AI-Written Responses

Every client review gets a unique, warm reply from Rivvu's AI. Positive reviews feel celebrated. Negative ones get handled professionally — without you spending time on it.

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Reputation Dashboard

Track your average rating, review volume by week, sentiment trends, and response rate in one clean view. Know exactly what clients love — and what's costing you bookings.

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Local Competitor Tracking

See how nearby salons compare — their ratings, review velocity, and response rates. Stay ahead of new competition and spot opportunities to be the obvious choice in your area.

The best salon in town deserves to be known as the best salon in town.

New clients are choosing between you and the salon two blocks away based on Google right now. Rivvu makes sure you win that comparison every time.

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